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Bibliographic description



title:	Online dispute resolution : the future of justice
author:	Mania Karolina
journal title:	International Comparative Jurisprudence
volume:	1
issue:	1
date of publication :	2015
pages:	76-86
eISSN:	2351-6674
DOI:	10.1016/j.icj.2015.10.006
URL:	http://www.sciencedirect.com/science/article/pii/S2351667415000074
date accessed:	2019-11-18
notes:	Bibliogr. s. 86
language:	English
journal language:	English
abstract in English:	The purpose of this study is to present the main facets of online dispute resolution, including a definition of the term, the types of resolution available, and the most recent legal regulations in this area. The article is an in-depth study of this field, discussing online mediation and electronical rbitration, their uses and their relationships with e-commerce. The strengths and weaknesses of online dispute resolution are identified and used to help formulate de lege ferenda stipulations. The paper is divided into three parts. Part I looks at preliminary aspects of online dispute resolution (ODR), including a definition of the term and an examination of its phases of development, implementation examples and the relationship between ODR and technology. Part II is devoted to examining the two most frequent forms of ODR: online mediation and electronic arbitration. Part III is an analysis of consumer disputes arising from commercial transactions made using electronic communications. As an example of the implementation of ODR, the author emphasises the importance of new European regulations on that and alternative dispute resolution (ADR):Directive 2013/11/EU of the European Parliament and of the Council of 21 May 2013 on alternative dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Directive on consumer ADR), and Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Regulation on consumer ODR).
keywords in English:	online dispute resolution (ODR), alternative dispute resolution (ADR), online mediation, electronic arbitration, e-commerce, consumer dispute
number of pulisher's sheets:	1,6
type:	journal article
subtype:	academic paper

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