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Czynniki sukcesu wdrażania centrów usług wspólnych w jednostkach samorządu terytorialnego
joint services
implementation
key success factors
public sector
regional and local authorities
The objective of this paper is to define key success factors for implementing joint services in the public sector. The concept of joint services appeared first in the private sector. It is mainly defined as the concentration or consolidation of functions, activities, services or resources into one stand-alone unit as a provider for the client units. The joint service model is described as being akin to an open market system, in which the provider and client units are in partnership in a similar way a company enters into an agreement with its customers. We have identified key success factors for implementing shared service centers in local government units. The results are based on literature studies and empirical research.
dc.abstract.en | The objective of this paper is to define key success factors for implementing joint services in the public sector. The concept of joint services appeared first in the private sector. It is mainly defined as the concentration or consolidation of functions, activities, services or resources into one stand-alone unit as a provider for the client units. The joint service model is described as being akin to an open market system, in which the provider and client units are in partnership in a similar way a company enters into an agreement with its customers. We have identified key success factors for implementing shared service centers in local government units. The results are based on literature studies and empirical research. | pl |
dc.affiliation | Wydział Zarządzania i Komunikacji Społecznej : Instytut Spraw Publicznych | pl |
dc.contributor.author | Baran, Grzegorz - 143662 | pl |
dc.contributor.author | Prawelska-Skrzypek, Grażyna - 186389 | pl |
dc.date.accession | 2017-11-23 | pl |
dc.date.accessioned | 2017-11-30T14:16:54Z | |
dc.date.available | 2017-11-30T14:16:54Z | |
dc.date.issued | 2017 | pl |
dc.date.openaccess | 0 | |
dc.description.accesstime | w momencie opublikowania | |
dc.description.number | 2, cz. 3 | pl |
dc.description.physical | 189-205 | pl |
dc.description.publication | 1 | pl |
dc.description.version | ostateczna wersja wydawcy | |
dc.description.volume | 18 | pl |
dc.identifier.eissn | 2543-8190 | pl |
dc.identifier.issn | 1733-2486 | pl |
dc.identifier.project | ROD UJ / P | pl |
dc.identifier.uri | https://ruj.uj.edu.pl/xmlui/handle/item/46954 | |
dc.identifier.weblink | http://piz.san.edu.pl/docs/PiZ_XVIII_z_2_cz_III.pdf | pl |
dc.language | pol | pl |
dc.language.container | pol | pl |
dc.rights | Udzielam licencji. Uznanie autorstwa - Na tych samych warunkach 3.0 Polska | * |
dc.rights.licence | CC-BY-SA | |
dc.rights.uri | http://creativecommons.org/licenses/by-sa/3.0/pl/legalcode | * |
dc.share.type | otwarte czasopismo | |
dc.subject.en | joint services | pl |
dc.subject.en | implementation | pl |
dc.subject.en | key success factors | pl |
dc.subject.en | public sector | pl |
dc.subject.en | regional and local authorities | pl |
dc.subtype | Article | pl |
dc.title | Czynniki sukcesu wdrażania centrów usług wspólnych w jednostkach samorządu terytorialnego | pl |
dc.title.alternative | Success factors for the implementation of joint service centers in regional and local authorities | pl |
dc.title.journal | Przedsiębiorczość i Zarządzanie | pl |
dc.title.volume | Strategia jednostki samorządu terytorialnego w realiach współczesnego otoczenia | pl |
dc.type | JournalArticle | pl |
dspace.entity.type | Publication |
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Except as otherwise noted, this item is licensed under the Attribution-ShareAlike licence 3.0