Employees' attitudes towards computer software used in the workplace

Bibliogr. s. 205-220

The purpose of the study is to examine and describe the spectrum of employees' attitudes towards the computer software to perform the work. The research was carried out on the basis of the functionalist paradigm which assumes the neutrality and impartiality of the researcher and the use of quantitative methods. The author created a research tool in the form of a questionnaire and subjected the results to statistical analysis. 242 respondents representing various organizations participated in the survey. The variable in the form of an attitude towards computer software was correlated with the variables relating to individual, group and organizational processes. The research shows that attitudes towards computer applications expressed in beliefs depend primarily on the type of work (high-tech, low-tech), organizational practices, employee motivation, group processes and quality parameters of the software used. The main conclusion from the research is that the more advanced and specialized the respondent's work is and the more the employee has to deal with the application, the more positive and less negative his attitudes are. Based on the research, the author proposed a catalog of practices for organizations that contribute to strengthening positive attitudes towards digital technology and software.