Consumers' response to pandemie threat : purchase behaviour in convenience stores : evidence from British panel data

2021
journal article
article
7
dc.abstract.en1) Background: Consumers' response to threat is an important topic and needs further exploration, especially in times of Covid-19 pandemic. This paper contributes towards widening its understanding from the perspective of consumers' purchase behaviour in the context of convenience stores. It adds to the debate on the influence of the Covid-19 threat and all unprecedented pandemic circumstances (exogenous and endogenous impacts) on consumers' purchase routines and habits. 2) Methods: This study analyses a unique dataset of transactional data (783,502 observations) drawn from 1,291 convenience stores located in the United Kingdom (thanks to The Retail Data Partnership Ltd). The captured period includes 36 months (from January 2018 till December 2020). This panel data study concentrates on the particular aspects of purchase behaviour (one item transactions, average spend per transaction) in the pre-pandemic and pandemic period. 3) Results: This investigation reveals that the share of one item transactions fundamentally decreased in the analysed pandemic period (especially in April 2020) both in the overall number and value of transactions. The average transaction (basket) value increased in that period. Further analysis concerning the stores' location, affiliation and size adds depth to our contribution. 4) Conclusions: Our findings show the meaning of convenience sector in times of threat. We demonstrate specific aspects of the claim that purchase behaviour habits and patterns have significantly changed in the era of Covid-19 pandemic. Understanding this change underpins the long-term process of knowledge building in the field of consumers' purchase behaviour. It also makes business practitioners, policymakers and consumers more proactive than reactive in the case of future.pl
dc.affiliationWydział Zarządzania i Komunikacji Społecznej : Instytut Spraw Publicznychpl
dc.contributor.authorRybaczewska, Mariapl
dc.contributor.authorKłopocka, Anetapl
dc.contributor.authorKuszewski, Tomaszpl
dc.contributor.authorSułkowski, Łukasz - 185997 pl
dc.date.accession2022-03-04pl
dc.date.accessioned2022-03-07T08:54:00Z
dc.date.available2022-03-07T08:54:00Z
dc.date.issued2021pl
dc.date.openaccess0
dc.description.accesstimew momencie opublikowania
dc.description.additionalBibliogr. s. 266-269pl
dc.description.number4pl
dc.description.physical251-269pl
dc.description.publication1,6pl
dc.description.versionostateczna wersja wydawcy
dc.description.volume14pl
dc.identifier.doi10.14254/2071-8330.2021/14-4/17pl
dc.identifier.eissn2306-3483pl
dc.identifier.issn2071-8330pl
dc.identifier.urihttps://ruj.uj.edu.pl/xmlui/handle/item/288801
dc.identifier.weblinkhttps://www.jois.eu/?739,en_consumers%E2%80%99-response-to-pandemic-threat-purchase-behaviour-in-convenience-stores.-evidence-from-british-panel-datapl
dc.languageengpl
dc.language.containerengpl
dc.rightsUdzielam licencji. Uznanie autorstwa 3.0 Polska*
dc.rights.licenceCC-BY
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/legalcode*
dc.share.typeotwarte czasopismo
dc.subject.enconsumers' purchase behaviourpl
dc.subject.enCovid-19 pandemicpl
dc.subject.enconvenience store sectorpl
dc.subject.enthe United Kingdompl
dc.subject.enpanel datapl
dc.subtypeArticlepl
dc.titleConsumers' response to pandemie threat : purchase behaviour in convenience stores : evidence from British panel datapl
dc.title.journalJournal of International Studiespl
dc.typeJournalArticlepl
dspace.entity.typePublication
dc.abstract.enpl
1) Background: Consumers' response to threat is an important topic and needs further exploration, especially in times of Covid-19 pandemic. This paper contributes towards widening its understanding from the perspective of consumers' purchase behaviour in the context of convenience stores. It adds to the debate on the influence of the Covid-19 threat and all unprecedented pandemic circumstances (exogenous and endogenous impacts) on consumers' purchase routines and habits. 2) Methods: This study analyses a unique dataset of transactional data (783,502 observations) drawn from 1,291 convenience stores located in the United Kingdom (thanks to The Retail Data Partnership Ltd). The captured period includes 36 months (from January 2018 till December 2020). This panel data study concentrates on the particular aspects of purchase behaviour (one item transactions, average spend per transaction) in the pre-pandemic and pandemic period. 3) Results: This investigation reveals that the share of one item transactions fundamentally decreased in the analysed pandemic period (especially in April 2020) both in the overall number and value of transactions. The average transaction (basket) value increased in that period. Further analysis concerning the stores' location, affiliation and size adds depth to our contribution. 4) Conclusions: Our findings show the meaning of convenience sector in times of threat. We demonstrate specific aspects of the claim that purchase behaviour habits and patterns have significantly changed in the era of Covid-19 pandemic. Understanding this change underpins the long-term process of knowledge building in the field of consumers' purchase behaviour. It also makes business practitioners, policymakers and consumers more proactive than reactive in the case of future.
dc.affiliationpl
Wydział Zarządzania i Komunikacji Społecznej : Instytut Spraw Publicznych
dc.contributor.authorpl
Rybaczewska, Maria
dc.contributor.authorpl
Kłopocka, Aneta
dc.contributor.authorpl
Kuszewski, Tomasz
dc.contributor.authorpl
Sułkowski, Łukasz - 185997
dc.date.accessionpl
2022-03-04
dc.date.accessioned
2022-03-07T08:54:00Z
dc.date.available
2022-03-07T08:54:00Z
dc.date.issuedpl
2021
dc.date.openaccess
0
dc.description.accesstime
w momencie opublikowania
dc.description.additionalpl
Bibliogr. s. 266-269
dc.description.numberpl
4
dc.description.physicalpl
251-269
dc.description.publicationpl
1,6
dc.description.version
ostateczna wersja wydawcy
dc.description.volumepl
14
dc.identifier.doipl
10.14254/2071-8330.2021/14-4/17
dc.identifier.eissnpl
2306-3483
dc.identifier.issnpl
2071-8330
dc.identifier.uri
https://ruj.uj.edu.pl/xmlui/handle/item/288801
dc.identifier.weblinkpl
https://www.jois.eu/?739,en_consumers%E2%80%99-response-to-pandemic-threat-purchase-behaviour-in-convenience-stores.-evidence-from-british-panel-data
dc.languagepl
eng
dc.language.containerpl
eng
dc.rights*
Udzielam licencji. Uznanie autorstwa 3.0 Polska
dc.rights.licence
CC-BY
dc.rights.uri*
http://creativecommons.org/licenses/by/3.0/legalcode
dc.share.type
otwarte czasopismo
dc.subject.enpl
consumers' purchase behaviour
dc.subject.enpl
Covid-19 pandemic
dc.subject.enpl
convenience store sector
dc.subject.enpl
the United Kingdom
dc.subject.enpl
panel data
dc.subtypepl
Article
dc.titlepl
Consumers' response to pandemie threat : purchase behaviour in convenience stores : evidence from British panel data
dc.title.journalpl
Journal of International Studies
dc.typepl
JournalArticle
dspace.entity.type
Publication
Affiliations

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