The perception of quality costs and their calculation in the hospitality industry based on the example of the Historic Hotels Association from Poland

2021
book section
conference proceedings
dc.abstract.enThe aim of the publication is to evaluate the perception and significance of the costs incurred by the owners of historic hotels in relation to the necessity of ensuring an appropriate level of quality of their facilities. For the purpose of the publication 47 out of 50 member hotels of Historic Hotels in Poland were surveyed. Three hotels declined to participate in the survey. The hotels are located in all parts of Poland, both in urban and rural areas. The research method was a direct interview on the basis of a questionnaire. The results of the survey clearly showed that the respondents had low level of knowledge about the quality costs and their calculation. Many factors can influence the results of the conducted research.pl
dc.affiliationWydział Zarządzania i Komunikacji Społecznej : Instytut Ekonomii, Finansów i Zarządzaniapl
dc.conference38th International Business Information Management Association Conference (IBIMA)
dc.conference.citySewilla
dc.conference.countryHiszpania
dc.conference.datefinish2021-11-24
dc.conference.datestart2021-11-23
dc.conference.indexscopustrue
dc.conference.indexwostrue
dc.conference.shortcutIBIMA
dc.contributor.authorSadkowski, Wojciech - 149476 pl
dc.contributor.authorSala, Krzysztofpl
dc.contributor.editorSoliman, Khalid S.pl
dc.date.accession2021-12-27pl
dc.date.accessioned2021-12-28T17:10:20Z
dc.date.available2021-12-28T17:10:20Z
dc.date.issued2021pl
dc.date.openaccess1
dc.description.accesstimepo opublikowaniu
dc.description.additionalBibliogr. s. 3201-3202pl
dc.description.conftypeinternationalpl
dc.description.physical3192-3202pl
dc.description.seriesProceedings of the International Business Information Management Association Conference
dc.description.versionostateczna wersja wydawcy
dc.identifier.isbn978-0-9998551-7-1pl
dc.identifier.serieseissn2767-9640
dc.identifier.urihttps://ruj.uj.edu.pl/xmlui/handle/item/286105
dc.identifier.weblinkhttps://u.pcloud.link/publink/show?code=kZwFVlXZ9ukPs6dRGP8dOX1cGNDWtQIrVnBk#folder=11305804991&tpl=publicfoldergridpl
dc.identifier.weblinkhttps://ibima.org/accepted-paper/the-perception-of-quality-costs-and-their-calculation-in-the-hospitality-industry-based-on-the-example-of-the-historic-hotels-association-from-poland/pl
dc.languageengpl
dc.language.containerengpl
dc.participationSadkowski, Wojciech: 70%;pl
dc.pbn.affiliationDziedzina nauk społecznych : nauki o zarządzaniu i jakościpl
dc.pubinfoSeville : International Business Information Management Association (IBIMA)pl
dc.rightsUdzielam licencji. Uznanie autorstwa - Użycie niekomercyjne 4.0 Międzynarodowa*
dc.rights.licenceInna otwarta licencja
dc.rights.urihttp://creativecommons.org/licenses/by-nc/4.0/legalcode.pl*
dc.share.typeinne
dc.source.integratorfalse
dc.sourceinfoliczba autorów 500; liczba stron 4800; liczba arkuszy wydawniczych 300;pl
dc.subject.enhistorical hotelspl
dc.subject.enquality costspl
dc.subject.enquality cost calculationpl
dc.subject.enservicespl
dc.subtypeConferenceProceedingspl
dc.titleThe perception of quality costs and their calculation in the hospitality industry based on the example of the Historic Hotels Association from Polandpl
dc.title.containerInnovation Management and Sustainable Economic Development in the Era of Global Pandemic : proceedings of the 38th International Business Information Management Association Conference (IBIMA), 23-24 November 2021, Seville, Spainpl
dc.typeBookSectionpl
dspace.entity.typePublication
dc.abstract.enpl
The aim of the publication is to evaluate the perception and significance of the costs incurred by the owners of historic hotels in relation to the necessity of ensuring an appropriate level of quality of their facilities. For the purpose of the publication 47 out of 50 member hotels of Historic Hotels in Poland were surveyed. Three hotels declined to participate in the survey. The hotels are located in all parts of Poland, both in urban and rural areas. The research method was a direct interview on the basis of a questionnaire. The results of the survey clearly showed that the respondents had low level of knowledge about the quality costs and their calculation. Many factors can influence the results of the conducted research.
dc.affiliationpl
Wydział Zarządzania i Komunikacji Społecznej : Instytut Ekonomii, Finansów i Zarządzania
dc.conference
38th International Business Information Management Association Conference (IBIMA)
dc.conference.city
Sewilla
dc.conference.country
Hiszpania
dc.conference.datefinish
2021-11-24
dc.conference.datestart
2021-11-23
dc.conference.indexscopus
true
dc.conference.indexwos
true
dc.conference.shortcut
IBIMA
dc.contributor.authorpl
Sadkowski, Wojciech - 149476
dc.contributor.authorpl
Sala, Krzysztof
dc.contributor.editorpl
Soliman, Khalid S.
dc.date.accessionpl
2021-12-27
dc.date.accessioned
2021-12-28T17:10:20Z
dc.date.available
2021-12-28T17:10:20Z
dc.date.issuedpl
2021
dc.date.openaccess
1
dc.description.accesstime
po opublikowaniu
dc.description.additionalpl
Bibliogr. s. 3201-3202
dc.description.conftypepl
international
dc.description.physicalpl
3192-3202
dc.description.series
Proceedings of the International Business Information Management Association Conference
dc.description.version
ostateczna wersja wydawcy
dc.identifier.isbnpl
978-0-9998551-7-1
dc.identifier.serieseissn
2767-9640
dc.identifier.uri
https://ruj.uj.edu.pl/xmlui/handle/item/286105
dc.identifier.weblinkpl
https://u.pcloud.link/publink/show?code=kZwFVlXZ9ukPs6dRGP8dOX1cGNDWtQIrVnBk#folder=11305804991&tpl=publicfoldergrid
dc.identifier.weblinkpl
https://ibima.org/accepted-paper/the-perception-of-quality-costs-and-their-calculation-in-the-hospitality-industry-based-on-the-example-of-the-historic-hotels-association-from-poland/
dc.languagepl
eng
dc.language.containerpl
eng
dc.participationpl
Sadkowski, Wojciech: 70%;
dc.pbn.affiliationpl
Dziedzina nauk społecznych : nauki o zarządzaniu i jakości
dc.pubinfopl
Seville : International Business Information Management Association (IBIMA)
dc.rights*
Udzielam licencji. Uznanie autorstwa - Użycie niekomercyjne 4.0 Międzynarodowa
dc.rights.licence
Inna otwarta licencja
dc.rights.uri*
http://creativecommons.org/licenses/by-nc/4.0/legalcode.pl
dc.share.type
inne
dc.source.integrator
false
dc.sourceinfopl
liczba autorów 500; liczba stron 4800; liczba arkuszy wydawniczych 300;
dc.subject.enpl
historical hotels
dc.subject.enpl
quality costs
dc.subject.enpl
quality cost calculation
dc.subject.enpl
services
dc.subtypepl
ConferenceProceedings
dc.titlepl
The perception of quality costs and their calculation in the hospitality industry based on the example of the Historic Hotels Association from Poland
dc.title.containerpl
Innovation Management and Sustainable Economic Development in the Era of Global Pandemic : proceedings of the 38th International Business Information Management Association Conference (IBIMA), 23-24 November 2021, Seville, Spain
dc.typepl
BookSection
dspace.entity.type
Publication
Affiliations

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