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The perception of quality costs and their calculation in the hospitality industry based on the example of the Historic Hotels Association from Poland
historical hotels
quality costs
quality cost calculation
services
https://ibima.org/accepted-paper/the-perception-of-quality-costs-and-their-calculation-in-the-hospitality-industry-based-on-the-example-of-the-historic-hotels-association-from-poland/
Bibliogr. s. 3201-3202
The aim of the publication is to evaluate the perception and significance of the costs incurred by the owners of historic hotels in relation to the necessity of ensuring an appropriate level of quality of their facilities. For the purpose of the publication 47 out of 50 member hotels of Historic Hotels in Poland were surveyed. Three hotels declined to participate in the survey. The hotels are located in all parts of Poland, both in urban and rural areas. The research method was a direct interview on the basis of a questionnaire. The results of the survey clearly showed that the respondents had low level of knowledge about the quality costs and their calculation. Many factors can influence the results of the conducted research.
| dc.abstract.en | The aim of the publication is to evaluate the perception and significance of the costs incurred by the owners of historic hotels in relation to the necessity of ensuring an appropriate level of quality of their facilities. For the purpose of the publication 47 out of 50 member hotels of Historic Hotels in Poland were surveyed. Three hotels declined to participate in the survey. The hotels are located in all parts of Poland, both in urban and rural areas. The research method was a direct interview on the basis of a questionnaire. The results of the survey clearly showed that the respondents had low level of knowledge about the quality costs and their calculation. Many factors can influence the results of the conducted research. | pl |
| dc.affiliation | Wydział Zarządzania i Komunikacji Społecznej : Instytut Ekonomii, Finansów i Zarządzania | pl |
| dc.conference | 38th International Business Information Management Association Conference (IBIMA) | |
| dc.conference.city | Sewilla | |
| dc.conference.country | Hiszpania | |
| dc.conference.datefinish | 2021-11-24 | |
| dc.conference.datestart | 2021-11-23 | |
| dc.conference.indexscopus | true | |
| dc.conference.indexwos | true | |
| dc.conference.shortcut | IBIMA | |
| dc.contributor.author | Sadkowski, Wojciech - 149476 | pl |
| dc.contributor.author | Sala, Krzysztof | pl |
| dc.contributor.editor | Soliman, Khalid S. | pl |
| dc.date.accession | 2021-12-27 | pl |
| dc.date.accessioned | 2021-12-28T17:10:20Z | |
| dc.date.available | 2021-12-28T17:10:20Z | |
| dc.date.issued | 2021 | pl |
| dc.date.openaccess | 1 | |
| dc.description.accesstime | po opublikowaniu | |
| dc.description.additional | Bibliogr. s. 3201-3202 | pl |
| dc.description.conftype | international | pl |
| dc.description.physical | 3192-3202 | pl |
| dc.description.series | Proceedings of the International Business Information Management Association Conference | |
| dc.description.version | ostateczna wersja wydawcy | |
| dc.identifier.isbn | 978-0-9998551-7-1 | pl |
| dc.identifier.serieseissn | 2767-9640 | |
| dc.identifier.uri | https://ruj.uj.edu.pl/xmlui/handle/item/286105 | |
| dc.identifier.weblink | https://u.pcloud.link/publink/show?code=kZwFVlXZ9ukPs6dRGP8dOX1cGNDWtQIrVnBk#folder=11305804991&tpl=publicfoldergrid | pl |
| dc.identifier.weblink | https://ibima.org/accepted-paper/the-perception-of-quality-costs-and-their-calculation-in-the-hospitality-industry-based-on-the-example-of-the-historic-hotels-association-from-poland/ | pl |
| dc.language | eng | pl |
| dc.language.container | eng | pl |
| dc.participation | Sadkowski, Wojciech: 70%; | pl |
| dc.pbn.affiliation | Dziedzina nauk społecznych : nauki o zarządzaniu i jakości | pl |
| dc.pubinfo | Seville : International Business Information Management Association (IBIMA) | pl |
| dc.rights | Udzielam licencji. Uznanie autorstwa - Użycie niekomercyjne 4.0 Międzynarodowa | * |
| dc.rights.licence | Inna otwarta licencja | |
| dc.rights.uri | http://creativecommons.org/licenses/by-nc/4.0/legalcode.pl | * |
| dc.share.type | inne | |
| dc.source.integrator | false | |
| dc.sourceinfo | liczba autorów 500; liczba stron 4800; liczba arkuszy wydawniczych 300; | pl |
| dc.subject.en | historical hotels | pl |
| dc.subject.en | quality costs | pl |
| dc.subject.en | quality cost calculation | pl |
| dc.subject.en | services | pl |
| dc.subtype | ConferenceProceedings | pl |
| dc.title | The perception of quality costs and their calculation in the hospitality industry based on the example of the Historic Hotels Association from Poland | pl |
| dc.title.container | Innovation Management and Sustainable Economic Development in the Era of Global Pandemic : proceedings of the 38th International Business Information Management Association Conference (IBIMA), 23-24 November 2021, Seville, Spain | pl |
| dc.type | BookSection | pl |
| dspace.entity.type | Publication |
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