Assessment of patients satisfaction level with nursing care in the department of neurology

2021
journal article
article
dc.abstract.enIntroduction: Assessment of satisfaction with nursing care is the result of evaluation of nursing manner, instrumental activities, and contact expressing kindness and care. Aim of the study: To assess patients’ satisfaction with nursing care during hospitalization in a neurology department. Material and methods: A diagnostic survey method was conducted among 81 patients treated in the 5th Military Clinical Hospital with Polyclinic in Cracow. The research tools included the Newcastle Satisfaction with Nursing Scale and the author’s questionnaire. Statistical analysis was performed using Statistica 10 software, and the significance level was adopted as p < 0.05. Results:The mean nursing experience score was 77.69, and the mean nursing satisfaction score was 83.67. A significant difference in nursing experience score according to the respondents’ education (p = 0.03), work activity and study (p = 0.00), and a difference in satisfaction score according to marital status (p = 0.02) were confirmed. There is a correlation between experiences and satisfaction with nursing care and conditions on the ward and nurses’ behaviour. There was no confirmed relationship between nursing experience and satisfaction scores and gender, the age of the subjects, and the number of nurses on duty. Conclusions: Satisfaction with care depends on various factors that are directly or indirectly related to the nurse’s job. Knowing the patients’ satisfaction with nursing care is extremely important in order to take measures aimed at eliminating factors that reduce such satisfaction.
dc.affiliationWydział Nauk o Zdrowiu : Instytut Pielęgniarstwa i Położnictwapl
dc.cm.date2022-04-08T06:16:09Z
dc.cm.id107448pl
dc.cm.idOmegaUJCM47b9c4cb0a864945aa7b774c48f7bb86pl
dc.contributor.authorWojtas, Katarzyna - 133813 pl
dc.contributor.authorKamińska, Alicja - 129980 pl
dc.contributor.authorKucharczyk, Alicjapl
dc.date.accession2022-03-04pl
dc.date.accessioned2022-04-08T06:16:09Z
dc.date.available2022-04-08T06:16:09Z
dc.date.issued2021pl
dc.date.openaccess0
dc.description.accesstimew momencie opublikowania
dc.description.number1pl
dc.description.physical1-6pl
dc.description.versionostateczna wersja wydawcy
dc.description.volume29pl
dc.identifier.doi10.5114/ppiel.2021.110448pl
dc.identifier.eissn2299-8284pl
dc.identifier.issn1233-9989pl
dc.identifier.urihttps://ruj.uj.edu.pl/xmlui/handle/item/290111
dc.identifier.weblinkhttps://www.termedia.pl/Assessment-of-patients-satisfaction-level-with-nursing-r-ncare-in-the-department-of-neurology,134,45557,0,0.htmlpl
dc.languageengpl
dc.language.containerpolpl
dc.pbn.affiliationDziedzina nauk medycznych i nauk o zdrowiu : nauki o zdrowiu
dc.rightsUdzielam licencji. Uznanie autorstwa - Użycie niekomercyjne - Na tych samych warunkach 4.0 Międzynarodowa
dc.rights.licenceCC-BY-NC-SA
dc.rights.urihttps://creativecommons.org/licenses/by-nc-sa/4.0/legalcode.pl
dc.share.typeOtwarte czasopismo
dc.source.integratorfalse
dc.subject.ensatisfaction
dc.subject.ennurse
dc.subject.encare
dc.subtypeArticlepl
dc.titleAssessment of patients satisfaction level with nursing care in the department of neurologypl
dc.title.journalNursing Problems/Problemy Pielęgniarstwapl
dc.typeJournalArticlepl
dspace.entity.typePublication
dc.abstract.en
Introduction: Assessment of satisfaction with nursing care is the result of evaluation of nursing manner, instrumental activities, and contact expressing kindness and care. Aim of the study: To assess patients’ satisfaction with nursing care during hospitalization in a neurology department. Material and methods: A diagnostic survey method was conducted among 81 patients treated in the 5th Military Clinical Hospital with Polyclinic in Cracow. The research tools included the Newcastle Satisfaction with Nursing Scale and the author’s questionnaire. Statistical analysis was performed using Statistica 10 software, and the significance level was adopted as p < 0.05. Results:The mean nursing experience score was 77.69, and the mean nursing satisfaction score was 83.67. A significant difference in nursing experience score according to the respondents’ education (p = 0.03), work activity and study (p = 0.00), and a difference in satisfaction score according to marital status (p = 0.02) were confirmed. There is a correlation between experiences and satisfaction with nursing care and conditions on the ward and nurses’ behaviour. There was no confirmed relationship between nursing experience and satisfaction scores and gender, the age of the subjects, and the number of nurses on duty. Conclusions: Satisfaction with care depends on various factors that are directly or indirectly related to the nurse’s job. Knowing the patients’ satisfaction with nursing care is extremely important in order to take measures aimed at eliminating factors that reduce such satisfaction.
dc.affiliationpl
Wydział Nauk o Zdrowiu : Instytut Pielęgniarstwa i Położnictwa
dc.cm.date
2022-04-08T06:16:09Z
dc.cm.idpl
107448
dc.cm.idOmegapl
UJCM47b9c4cb0a864945aa7b774c48f7bb86
dc.contributor.authorpl
Wojtas, Katarzyna - 133813
dc.contributor.authorpl
Kamińska, Alicja - 129980
dc.contributor.authorpl
Kucharczyk, Alicja
dc.date.accessionpl
2022-03-04
dc.date.accessioned
2022-04-08T06:16:09Z
dc.date.available
2022-04-08T06:16:09Z
dc.date.issuedpl
2021
dc.date.openaccess
0
dc.description.accesstime
w momencie opublikowania
dc.description.numberpl
1
dc.description.physicalpl
1-6
dc.description.version
ostateczna wersja wydawcy
dc.description.volumepl
29
dc.identifier.doipl
10.5114/ppiel.2021.110448
dc.identifier.eissnpl
2299-8284
dc.identifier.issnpl
1233-9989
dc.identifier.uri
https://ruj.uj.edu.pl/xmlui/handle/item/290111
dc.identifier.weblinkpl
https://www.termedia.pl/Assessment-of-patients-satisfaction-level-with-nursing-r-ncare-in-the-department-of-neurology,134,45557,0,0.html
dc.languagepl
eng
dc.language.containerpl
pol
dc.pbn.affiliation
Dziedzina nauk medycznych i nauk o zdrowiu : nauki o zdrowiu
dc.rights
Udzielam licencji. Uznanie autorstwa - Użycie niekomercyjne - Na tych samych warunkach 4.0 Międzynarodowa
dc.rights.licence
CC-BY-NC-SA
dc.rights.uri
https://creativecommons.org/licenses/by-nc-sa/4.0/legalcode.pl
dc.share.type
Otwarte czasopismo
dc.source.integrator
false
dc.subject.en
satisfaction
dc.subject.en
nurse
dc.subject.en
care
dc.subtypepl
Article
dc.titlepl
Assessment of patients satisfaction level with nursing care in the department of neurology
dc.title.journalpl
Nursing Problems/Problemy Pielęgniarstwa
dc.typepl
JournalArticle
dspace.entity.type
Publication
Affiliations

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