Performance management requires wise utilization of performance information to generate expected results. The framework of Performance Information Utilization (PIU) explains why and how performance information is used in the public sector, although it does so without recognizing the role of the information user’s perception. This article adapts the information system theories to conceptualize perception
of performance information (PPI). Statistical analysis confirmed the validity of the construct and showed a significant relationship between quality and usefulness of performance information, and usefulness of multiple performance information systems. Tested model offers new insights in explaining the use of performance information in local governments.
keywords in English:
performance management, performance information, performance information usefulness
number of pulisher's sheets:
1,4
affiliation:
Wydział Zarządzania i Komunikacji Społecznej : Instytut Spraw Publicznych