Intercultural interactions in a multicultural work environment are a peculiar type of social interactions. The results of prior research on the effects of interactions in such environment are inconclusive. The majority of the previous studies have emphasized problems, applied a quantitative methodology and interpreted the results with regard to social identity and categorization theory, information-processing theory and intergroup contact theory. The aim of this paper is to interpret intercultural interactions with regard to selected psychological theories. The qualitative paradigm was implemented to the authors’ study, while the grounded theory approach was used to analyze the data gathered in five subsidiaries of multinational corporations. The results suggest that working in a multicultural environment generates specific demands which can be perceived by individuals either as hindrances or challenges. Organizational resources, e.g. training courses, IT technology, organizational culture that promotes diversity, and individual resources, particularly psychological capital, international experience and acquired skills (mainly language skills), determine the perception of work demands and work outcomes.
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dc.subject.en
intercultural interactions
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dc.subject.en
cultural diversity
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qualitative research
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grounded theory
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dc.subject.en
Positive Organizational Scholarship
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dc.description.volume
17
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dc.description.number
3, cz. 2
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dc.identifier.eissn
2543-8190
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dc.title.journal
Przedsiębiorczość i Zarządzanie
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dc.title.volume
Studia z zarządzania międzykulturowego
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pol
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dc.date.accession
2019-03-12
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dc.affiliation
Wydział Zarządzania i Komunikacji Społecznej : Instytut Spraw Publicznych
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dc.subtype
Article
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dc.rights.original
CC-BY-SA; otwarte czasopismo; ostateczna wersja wydawcy; w momencie opublikowania; 0;