Repozytorium Uniwersytetu Jagiellońskiego

Work satisfaction, causes, and sources of job stress and specific ways of coping : a case study of white-collar outsourcing service Employees

Work satisfaction, causes, and sources of job stress ...

Metadane (Dublin Core)

dc.contributor.author Łącała, Zofia [SAP11013047] pl
dc.contributor.author Seklecka, Luiza pl
dc.contributor.author Marek, Tadeusz [SAP11007137] pl
dc.date.accessioned 2014-09-27T21:42:33Z
dc.date.available 2014-09-27T21:42:33Z
dc.date.issued 2013 pl
dc.identifier.issn 1090-8471 pl
dc.identifier.issn 2157-4650 pl
dc.identifier.uri http://ruj.uj.edu.pl/xmlui/handle/item/1579
dc.language eng pl
dc.title Work satisfaction, causes, and sources of job stress and specific ways of coping : a case study of white-collar outsourcing service Employees pl
dc.type JournalArticle pl
dc.description.physical 590-600 pl
dc.identifier.weblink http://onlinelibrary.wiley.com/doi/10.1002/hfm.20554/epdf pl
dc.abstract.en This study investigated work-related stresses in the business outsourcing service environment. Eighty-six white-collar professionals who occupied low-level managerial positions in a business accounting outsourcing company took part in the field study. The derived scales for the sources of stress, work satisfaction, and coping with stress had different structure than those contained in the original occupational stress indicator scale of Cooper, Sloan, and Williams (1988). The study results also illustrate that the observed sources of work stress perceived by white-collar employees of the outsourcing firm are unique to this occupational group and specific to this sector of business activity. Future research efforts will focus on comparative analysis of work stress in outsourcing companies across different cultures. pl
dc.abstract.en This study investigated work-related stresses in the business outsourcing service environment. Eighty-six white-collar professionals who occupied low-level managerial positions in a business accounting outsourcing company took part in the field study. The derived scales for the sources of stress, work satisfaction, and coping with stress had different structure than those contained in the original occupational stress indicator scale of Cooper, Sloan, and Williams (1988). The study results also illustrate that the observed sources of work stress perceived by white-collar employees of the outsourcing firm are unique to this occupational group and specific to this sector of business activity. Future research efforts will focus on comparative analysis of work stress in outsourcing companies across different cultures pl
dc.subject.en work stress pl
dc.subject.en coping pl
dc.subject.en white-collar employees pl
dc.subject.en business outsorcing pl
dc.subject.en work stress pl
dc.subject.en coping pl
dc.subject.en white-collar employees pl
dc.subject.en business outsourcing pl
dc.description.volume 23 pl
dc.description.number 6 pl
dc.description.publication 0,5 pl
dc.identifier.doi 10.1002/hfm.20554 pl
dc.identifier.eissn 1520-6564 pl
dc.title.journal Human Factors and Ergonomics in Manufacturing & Service Industries pl
dc.language.container eng pl
dc.date.accession 2016-05-24 pl
dc.affiliation Wydział Zarządzania i Komunikacji Społecznej : Instytut Psychologii Stosowanej pl
dc.affiliation Wydział Zarządzania i Komunikacji Społecznej : Instytut Ekonomii i Zarządzania pl
dc.subtype Article pl
dc.rights.original OTHER; inne; ostateczna wersja wydawcy; w momencie opublikowania; 0; pl
.pointsMNiSW [2013 A]: 20


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