It is essential to develop methodology for collection of
innovation data in the public sector. It pertains
also to monitoring the outputs and outcomes of man
agerial innovations. As the methodology must be
sensitive for public subsector specificity, this paper
is focused on public cultural institutions. Among
several conceptual frameworks of effectiveness
the accountability-based effectiveness has been
recognized as the most adequate to underlie investigating managerial innovation outcomes in public
cultural institutions.
The managerial innovation outcomes perceived by t
he interviewed managers of Polish public cultural
institutions embraced three dimensions of account
ability-based effectiveness. This is accountability for
self-development of the
institution; development
of institution’s staff; and acting on the sake of the
audience (customers) and local community. Many
other dimensions were omitted. Hence, the
triangulation of methods is highly recommended, as
the interview, even in-depth one, is insufficient
keywords in English:
innovation, management, effectiveness, cultural institution, outcome assessment
number of pulisher's sheets:
0,83
conference:
Management, Knowledge and Learning International Conference; 2013-06-19; 2013-06-21; Zadar; Chorwacja; ; ; ;
affiliation:
Wydział Zarządzania i Komunikacji Społecznej : Instytut Spraw Publicznych